123 Casino Terms & Conditions — Know This Before Using the Platform

These terms and conditions apply to the use of 123 casino (www.123casino.site) and all associated services. Accessing the 123 casino website, opening an account, or using any of its services means you have read and agreed to these terms in full.

These terms have been prepared in English with Bangladeshi users in mind. If you have any questions, contact the support team — they are happy to help.

123 casino is an online platform operated solely for entertainment purposes. Consistent earnings from betting and casino games cannot be guaranteed — do not trust anyone who claims otherwise.

To open an account with 123 casino, the following conditions must be met:

• You must be at least 18 years old — verification may be required via NID or another government-issued ID.
• Each person may register only one account. A second account cannot be created using the same mobile number, email address, or payment account.
• You must provide accurate and truthful information when registering — 123 casino reserves the right to close any account at any time if false information is found.
• Keeping your account password confidential is your responsibility. You are liable for all activity that occurs on your account.

123 casino may request proof of identity, address, or payment method at any time for account verification. 123 casino reserves the right to place withdrawals on hold until verification is complete.

123 casino supports transactions via bKash, Nagad, Rocket, bank transfer, and debit/credit cards. Please keep the following rules in mind when making transactions:

123 casino complies with its legal obligations to prevent money laundering. If a suspicious transaction is detected, the account may be temporarily suspended pending investigation.

The following rules apply to all betting at 123 casino:

• Once a bet is confirmed, it cannot be cancelled or changed — except through cash out.
• If a technical error is found in the odds, 123 casino reserves the right to void the affected bet and refund the stake.
• If a match is cancelled or postponed, stakes are generally refunded. Once a defined portion of play is completed, settlement follows the official result.
• A parlay bet can include a maximum of 20 events. If one event is voided, the parlay continues with the remaining events.
• Odds change rapidly in live betting. The odds at the time the bet is confirmed are the ones that apply.
• If betting syndicate activity or any coordinated attempt to exploit the system is detected, all associated accounts will be closed.

Bonuses and promotions at 123 casino are limited-time offers, and each comes with its own terms. Please read the relevant terms carefully before claiming any bonus.

General bonus terms that apply to all promotions:

• Wagering requirement: After receiving a bonus, a specified wagering amount must be met before the bonus can be withdrawn. The wagering multiplier varies for each offer.
• Validity: Every bonus has a set validity period — typically 7 to 30 days. Once expired, both the bonus and any associated winnings will be forfeited.
• Once per member: Most welcome bonuses can only be claimed once per member.
• Minimum Odds: Bonus wagering generally requires bets placed at minimum odds of 1.50.
• Game Restrictions: Some bonuses are only valid for specific games or sports.

123 casino reserves the right to modify, suspend, or cancel bonus offers at any time. Visit the promotions page for the latest information on current offers.

The following activities are strictly prohibited at 123 casino. Violating these rules may result in account closure and balance forfeiture:

123 casino may temporarily or permanently close an account under the following circumstances:

• Where clear evidence of a terms violation is found.
• If the required verification documents are not submitted within the specified timeframe.
• Extended inactivity (12 months or more) — an SMS notification will be sent beforehand.
• When a member activates self-exclusion.

Before closing an account, 123 casino will generally notify the member and give them an opportunity to respond. However, in cases of serious rule violations, action may be taken without prior notice.

Members may request account closure at any time by contacting support. You can withdraw your remaining balance before the account is closed.

123 casino is not liable for the following:

• Lost bets or failed transactions due to internet disconnection.
• Losses caused by issues with the member's own device or browser.
• Delays or failures caused by third-party payment gateways.
• Force majeure events — natural disasters, cyberattacks, or government directives.

123 casino reserves the right to update these terms and conditions at any time. How members are notified depends on the nature of the change:

• Minor Changes: This page is updated periodically and the date changes accordingly.
• Major Changes: Members will be notified via SMS or account notification.
• Instant changes: Changes may also occur without prior notice due to legal obligations.

Continued use of the platform after any changes means you have accepted the updated terms.

If you have any questions or complaints about these Terms & Conditions or any 123 casino service, please get in touch using the methods below:

• Email: support@123casino.site — you can typically expect a reply within 24 hours.
• Live Chat: Log in to the site and click the chat button — available 24/7.
• Language: All communication can be conducted in English.

To submit a formal complaint, please send an email with full details — including your account number, the date of the incident, and a description of what occurred. 123 casino aims to provide an initial response to complaints within 72 hours.