Data Protection Policy

123 Casino Privacy Policy — How Your Information Is Protected

123 casino treats the security of your personal information as a top priority. On this page, you'll find what data we collect, how it's used, and what rights you have.

Last Updated: June 2026 Published in Bengali SSL Secured
256
bit SSL Encryption
0
Selling Data to Third Parties
24/7
Security Monitoring
5+
Levels of Data Protection
Encrypted Data
Your Data Is Never Sold
Your Control
Bengali-Language Support

Core Commitments of Our Privacy Policy

A quick overview of what 123 casino guarantees about your data.

SSL Encryption Protection

Every exchange of data between you and 123 casino's servers is protected by 256-bit SSL encryption. No one can intercept or alter this information in transit.

No Third-Party Sales

Your name, phone number, email, or payment details are never sold or shared with advertisers or any third-party companies. 123 casino makes no compromises on this policy.

Your Control Over Your Data

You can update your profile information at any time. You also have the right to request deletion of your data or closure of your account.

Secure Data Storage

Financial data and ID document data are stored in separately encrypted storage, isolated from general data. Passwords are never stored in plain text — they are always kept in hashed format.

Marketing Opt-Out

If you no longer wish to receive promotional SMS or emails, you can opt out at any time — either by contacting support or by updating your preferences directly in your profile settings.

Data Retention Periods

Once an account is closed, data is not retained unless required by law. Financial transaction records are kept for a defined period in accordance with regulatory guidelines.

What Types of Data We Collect

123 casino only collects the information necessary to provide its services.

Introductory Information

Full name, date of birth, National ID number (for verification), email address, and mobile number. These are collected during account registration.

Financial Information

BKash/Nagad/Rocket number, bank account details, and transaction history. These are used to process payments.

Usage Data

Betting history, gameplay data, login times, and device information. These are used to maintain account security and improve our services.

Technical Information

IP address, browser type, device OS, and cookie data. These are collected automatically as part of the platform's normal operation.

1
Purpose of Data Collection

123 casino collects personal information only for specific and legitimate purposes. Data gathered for a particular use is applied solely to that purpose — nothing beyond it.

The main purposes are:

  • Ensuring account creation and management.
  • Age verification and identity confirmation — a legal requirement.
  • Processing payments and maintaining transaction history.
  • To prevent fraud and money laundering.
  • Communicating with members via support and notifications.
  • We run analytics to help improve the platform's services.
  • Complying with legal and regulatory obligations.

123 casino has never shared your data with third parties for advertising purposes, and has no plans to do so in the future.

2
How Your Data Is Used

123 casino uses the information it collects for the following purposes:

  • Account Management: Used for login, password resets, and account security.
  • Payment Processing: Financial information is used to process deposits and complete withdrawals.
  • Contact: To send important updates, transaction confirmations, and support-related messages.
  • Promotions: To inform members about relevant bonuses and offers, subject to their consent.
  • Security: To detect suspicious transactions or unusual account activity.
  • Service Improvement: We analyze usage patterns to make the platform simpler and more effective.

Betting and gaming history is also used by 123 casino for responsible gaming monitoring. If a member's betting behaviour shows signs of a problem, they may be contacted to offer support.

3
Data Sharing Policy

123 casino never sells your data. However, in a limited number of specific situations, certain information may need to be shared:

  • Payment Service Providers: Only the minimum necessary information is shared with Bkash, Nagad, Rocket, or your bank to process payments. These partners operate under their own privacy policies.
  • Legal Obligations: Data may be disclosed in response to a court order, regulatory investigation, or government directive.
  • Fraud Prevention: In cases of serious fraud, relevant information may be disclosed to the appropriate authorities.
  • Business Changes: If 123 casino merges with another company, data may be transferred — subject to the same privacy policy remaining in effect.

To be clear: Your data is never shared with advertisers, marketing companies, or data brokers — under any circumstances.

4
Data Retention & Expiry

123 casino does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For as long as your account remains active. Once closed, data is typically deleted within 30 days — though legal requirements may extend this period.
  • Transaction Records: Retained for 5–7 years in accordance with financial regulatory requirements.
  • Cookie Data: By cookie type — session cookies are deleted when you close your browser, while persistent cookies remain until their set expiry date.
  • Support Conversations: May be retained for up to 2 years for quality assurance and dispute resolution.

Once the retention period expires, data is permanently and securely deleted.

5
Cookie Policy

The 123 casino website uses various types of cookies. Cookies are small text files stored in your browser.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain parts of the site to not function correctly.

6
Your Rights

You have several important rights regarding your personal data. 123 casino respects all of these rights:

Right to Know: To find out what data 123 casino holds about you, submit a request to our support team.
Right to Rectification: You may request that incorrect or outdated information be updated.
Right to Erasure: You can request deletion of any data that is not required to be retained by law.
Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
Right to Portability: You can request a copy of the data we hold about you.
Marketing Opt-Out: You can opt out of promotional messages at any time.

To exercise any of these rights, email support@123casino.site or reach us via live chat. We typically respond within 30 days.

7
Security Measures

123 casino uses multiple layers of security to protect your information:

  • 256-bit SSL Encryption: All data transmissions are encrypted.
  • Hashed Passwords: Your password is never stored in plain text.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Unusual Activity Detection: A notification is sent whenever a login is detected from an unfamiliar device or location.
  • Regular Security Audits: Regular testing is conducted to identify and address system vulnerabilities.
  • Restricted Access: Only staff members who require access to specific information are permitted to view it.

That said, no one can guarantee 100% security on the internet. You also need to stay vigilant — use a strong password, and always log out after using an unfamiliar device.

8
Protection of Minors

123 casino strictly prevents anyone under the age of 18 from opening an account. No data from minors is collected.

Age is verified at the time of registration. An ID card or birth certificate may be requested if there is any doubt. If it is later discovered that a minor has opened an account, that account will be closed immediately and all associated data will be deleted.

If you are aware that a minor is using 123 casino, please report it to support@123casino.site.

9
Privacy Policy Updates

123 casino may update this Privacy Policy from time to time. How members are notified will depend on the nature and significance of the changes:

  • Minor updates: this page will be updated and the date will be revised accordingly.
  • Major changes: members will be notified in advance by email or SMS.
  • Immediate changes: Amendments may be made without prior notice for legal reasons.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

10
Contact Us

For any privacy-related questions, requests, or concerns, please reach out to us:

  • Email: support@123casino.site
  • Live Chat: 24/7 live chat support available after logging in to the site
  • Language: Bengali-language support is available

To formally request data deletion or a copy of your data, send an email including your account number. 123 casino typically responds within 30 business days.

123 Casino's Approach to Privacy

Many people are hesitant to share personal information on online platforms — and that's understandable. Reports of data theft and misuse do surface from time to time. That's why 123 casino wants to be clear about why sharing your data here is safe.

First things first — the information requested at registration is asked for a reason. Your name and date of birth are needed for age verification, your mobile number is used for login verification and support, and your bKash number is required to process payments. Nothing beyond what is necessary is collected.

At 123 casino, passwords are never stored directly in the database. They are converted using bcrypt or an equivalent hashing method — meaning neither staff nor hackers can ever see your actual password. If you forget your password, you'll need to reset it, because no one has access to the original.

Financial information is the most sensitive of all. When storing your Bkash or Nagad number, 123 casino uses separate encrypted storage. Only the minimum required data is transmitted when communicating with payment gateways. Your full Bkash PIN or bank password is never requested — no legitimate platform should ever ask for these.

A word on login security as well. If a login is detected from an unrecognized device, 123 casino will send you a notification. If you don't recognize that login, change your password immediately and contact support. Keeping two-factor authentication (2FA) enabled significantly reduces this type of risk.

Cookies are easy to overlook, but it's worth knowing how they work. Beyond essential cookies, 123 casino uses analytics cookies to better understand user experience — not to identify you personally, but to see which pages people spend more time on and where issues may arise. You can block cookies through your browser settings, though doing so may limit some site functionality.

Regarding marketing messages — 123 casino only sends promotional SMS or emails when a member has opted in. This preference can be set during registration or changed later in your profile settings. When you say stop, it stops — sending repeated messages after an opt-out request goes against 123 casino's policy.

What happens to your data if your account is closed — whether by us or at your own request? All information is deleted unless we are legally required to retain it. Financial transaction records must be kept for a number of years under regulatory rules — this is a legal obligation, not 123 casino's choice. These records are only relevant to regulatory investigations, not for advertising purposes.

One final note — if you have any questions after reading the privacy policy, feel free to reach out to support. 123 casino believes that transparency is the foundation of trust.


More Questions Answered

Common questions members have about accounts and transactions.

At 123 casino, some profile details can be updated directly by you, while others require support assistance. General settings such as email preferences or notification settings can be changed by logging into your account and going to the "Profile" or "Settings" option. Changing your mobile number is a bit more involved, as it is linked to login verification. An OTP will be sent to your old number, which you can use to add the new one. If you no longer have access to the old number, contact support and your identity will be verified before the change is made. For name changes, you will generally need to submit a copy of your NID or passport, since your name is tied to account verification. Email support@123casino.site or reach out via live chat and the team will guide you through the process step by step.

Withdrawing at 123 casino is straightforward. After logging in, go to the "Wallet" or "Payment" section and look for the "Withdrawal" or "Withdraw Funds" button. Enter the amount and choose your preferred payment method — bKash, Nagad, Rocket, or bank transfer. The minimum withdrawal is ৳300. bKash and Nagad withdrawals are typically processed within 15 to 30 minutes, while bank transfers may take 1–2 business days. For large withdrawals made for the first time, your account verification must be complete — submitting a copy of your NID will speed up the process. Winnings from bonuses can only be withdrawn after the relevant wagering requirements have been met, but your own deposited balance can be withdrawn at any time. If your withdrawal takes longer than 30 minutes, please contact support.

Play Safe — Get Started Now

Your data is completely safe at 123 casino. Register for free and start betting on a platform you can trust.

For users aged 18 and above. Please gamble responsibly.

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